Buildings that work. Every single day.
ESCO Ltd delivers integrated facility management — repairs and planned maintenance, asset and space management, service charge administration and statutory compliance — backed by a real-time digital helpdesk.
24/7
Helpdesk & emergency response
SLA
Tracked response & resolution
100%
Statutory compliance focus
1 view
Assets, spaces & jobs in one place
What we do
Complete care for your physical estate
From a dripping tap to a full lift overhaul, every request is logged, assigned, tracked and closed out with a clear audit trail.
Repairs & Maintenance
Reactive repairs handled by qualified technicians with tracked response and resolution times.
Planned Preventive Maintenance
Scheduled inspections that keep critical plant running and extend equipment life.
Asset & Inventory Management
A complete register of your equipment with warranties, maintenance history and spare-parts control.
Space Management
Buildings, floors and rooms mapped so every asset and job is tied to an exact location.
Service Charge Administration
Transparent billing and collection of service charges for shared building services.
Administration & Statutory Compliance
We track and settle land rates, licences, permits, insurance and certifications on time.
Vendor & Contractor Management
A vetted network of specialist contractors managed against service-level agreements.
How our helpdesk works
STEP 1
Report
Occupants log a ticket online with photos, priority and the exact room.
STEP 2
Assign
Our facility managers dispatch an in-house technician or a vetted contractor.
STEP 3
Resolve
Work is tracked against SLA, with parts and costs recorded on the job card.
STEP 4
Report back
Asset histories and dashboards give you full visibility of your building.
Already an ESCO client?
Sign in to the portal to report an issue, follow up on a ticket or view your service charge statements.